London, Ontario
How it works
No platform to sign up for and no contract off a website. Every system is built for one business, so it starts with how yours actually runs. Four steps, and you can stop after any of them.
Free walk-throughin person or by video
Free
We meet in person around London, Ontario, or by video call, and you walk us through your week: how customers reach you, how work gets booked, where the paperwork piles up. We mostly listen, and we write down what's eating your time in your own words.
In writing
You get a written plan: which jobs the agents take, what stays with you, which tools they connect to, how we'll know it's working, and a fixed quote. You know exactly what you're getting before anything is built.
Test run passed12 awkward questions, 0 rules broken
On test accounts
We build around your rules and run everything on test accounts first. You try to break it: ask awkward questions, push on prices, test the edge cases. Nothing talks to a real customer until you say go.
"Morning. 6 jobs booked yesterday, nothing needs you."
Ongoing
Once it's live, we watch it, fix it and tune it as your business changes. You get a morning summary and can read every conversation. Keeping it running is our job, not yours.
Rules live in code
Most AI tools follow rules written in a prompt, and a prompt can be argued with. Ours keep your prices, limits and policies inside the tools themselves. The agent can ask. The code says no.
Pick what someone asks
Rejected
Your data
Your customers trust you with their details. The systems we build are designed so that trust holds.
Each agent only gets the access its job needs, and nothing more.
Sensitive answers, like health questions, are encrypted. Agents see a flag, never the answer.
Every message and action is recorded, so you can see exactly what happened and why.
Payments over your limits, new kinds of messages and anything unusual wait for a person.
No. A chatbot answers questions. These agents take actions through tools: they check your calendar, hold a time, take a payment, update a record and send you a summary. When something needs a person, they hand it to you with the whole conversation.
Usually. We connect to common tools like Google Workspace, Microsoft 365, QuickBooks, Square, Shopify and your phone and messaging apps. If something has no way in, we'll tell you at the walk-through.
It learns from your own messages: how you greet people, how short you keep it, whether you use emoji. It says it's an assistant if anyone asks, and it never pretends to be a person.
The things that matter most (prices, limits, hours, payments and your policies) are enforced in code, so the agent can't break them even when someone pushes. Anything unusual comes to a person, and every conversation is logged.
Sensitive answers are encrypted, each agent only gets the access it needs, and nothing outward-facing gets connected without your say-so.
It depends on which jobs the agents take on. After the walk-through you get a fixed quote in writing, so you know the number before anything is built.
It depends on the build. A single agent, like a front desk, is usually the quickest place to start. The written plan includes a timeline before any work begins.
No. This is built for businesses that would rather not think about software. You use it through things you already have: your phone, your email and a simple dashboard.
We're its sister company. Virtue25 Productions makes films and photos for businesses; Optimize25 builds the AI systems behind them. Same family, separate companies.
Step one
Tell us a little about the business and we'll set a time. In person around London, Ontario, or by video anywhere.
Book a free call